Here are some common questions we get asked. If you need further assistance please call 1-866-332-2979
Bridal Packages: *A 18% gratuity is added to all Bridal Packages. This will be added on your final confirmation and will be due in total with your Bridal Package balance. Booking a package, you agree to this policy.
ALL SERVICES ARE "ON LOCATION" THAT MEANS WE GO TO YOUR HOTEL ROOM, VENUE, OR RESIDENCE WITH NO ADDITIONAL CHARGE. PLEASE NOTE WE HAVE HAD SEVERAL BRIDAL CLIENTS CONCERNED ABOUT "ENHANCEMENT" AND "TRAVEL" FEES FROM OTHER COMPANIES AND THEY HAVE ADDED UP TO WAY MORE THAN WE CHARGE. WE WILL NEVER DO THAT. WE FEEL EVERY CLIENT DESERVES OUR VERY BEST. OUR PRICES ARE SIMPLY FLAT RATE.
WE CONSIDER OUR SERVICES TO COMPETE WITH SOME OF THE FINEST SALONS IN LAS VEGAS. WE SIMPLY CANNOT OFFER HIGH END SERVICES IF WE HIRED INEXPERIENCED OR NON LICENCE STYLIST LIKE OUR COMPETITORS.
Why is there a only ONE rate? What if I just want something simple? There is one rate for fabulous hair and makeup. If you hair is short it will be the same price. If your hair is medium length the price is the same. If your hair is long the price is the same. We do not do little bit of this or that makeup or hair. It is very expensive alone to park at the hotel. We cannot take services for example "I want my eyes done only." Or "my hair is short." All inclusive for us means amazing services to your room. If you want "just a little service." It might be better to save us for a special occasion. MJB provides superior services and we want you to be satisfied. This requires attention to detail. We also are asking some of the top hair and makeup artist in Las Vegas to come to your room. EX. In the time that our stylist do one hair style for MJB, typical stylist can do 2 to 3 clients in a salon atmosphere. We try to make our rate fair for our clients and our stylist. And the reviews are in. We take our clients request very seriously. And we honor your business.
Parking Fees: We have factored in the price of parking at your hotel in our service price. These fees now are extremely high. We are doing our best at this time to include these fees in our services. This policy may change.
Q. Tipping: A. We add a flat 18% to your final balance for parties of 3 or more. This is common practice in our industry. The tip will be due on the entire balance.
Q. How much is the deposit? Is it refundable? A. To secure any appointment with our company. A 40% deposit is required. Our online booking system will require this for booking and will take the deposit at the time the appointment is made. If you would like to pay over the phone please call 1-866-332-2979. Or we can invoice you via email. Deposits are non refundable, however they are good to use toward your services for up to one year of booking date.
INVOICES: When invoices are sent they are to be paid within 24 hours of being sent. We cannot and will not hold any appointment beyond that. Invoices are cancelled in 24 hours no exceptions.
Q. Cancellations: A. Deposits will under no circumstance will be refunded. This is common practice for our industry. We reserve our artist for your special event. In the event of a cancellation. Our artist are now not able to work. Our company could have taken another job. And now we are not working when we could of been. Even tho no one wants to pay for services they did not receive. We hope this helps in your decision. Cancellation of a party member. We give a generous discount on parties of two or more. If someone cancels ex. "Now our appointment for 3 is now 2." We will not apply the deposit for the canceled party member to the balance owed. Also the discounted package price will be due in full under no circumstance if not cancelled within 14 days from your appointment. Ex. "Sorry our third decided not to be in our wedding." If not 14 days before your wedding date. You will still owe our company the package price for 3.
Q. Do you provide cut and color services? No. We do not. We only do mobile dry hair styling.
Q. Do you have a location on the strip or in the Mall? A. No we do not. Our offices are on the strip.
Q. What are the prices of your services and how long will it take? A. All of pricing and length of services can be found at our booking link HERE.
Q. Do you come to our room? Is there a extra charge? A. We are only a mobile hair and makeup company. We will come to your hotel room or venue to provide services. There is no additional charge for appointments on the Las Vegas strip. Anywhere 20 miles outside the Las Vegas Strip there will be a addition charge for travel.
Q. Do you do blow dry services or style wet hair? A. No. We have found that blow dry services are done differently all over the country and world. We ask that your hair is dry for your services. If we come to your your room and you would like us to dry your hair. There is a $50.00 additional charge no exception.
Q. Is there a extra charge of I have additions (Hair extensions) in my hair? A. No. We can style your with your additions in. They have to be real human hair for us to provide your services. If you have clip in extensions we will add them to your style for no additional charge. However they must be human hair or we will refuse to add them. Also we cannot cut or blend your clip in extensions this should be done with your own hair stylist.
Q. Can I pay for my services in advance? A. Yes. This will require us to send a invoice. If you like to pay in full please call us at 1-866-332-2979 or fill our contact form HERE. This only applies if you booked on line or via email. If you booked on our Bookeo system (Booked online). At the bottom of your Reservation Confirmation. There is a button link. To pay your balance. Balances of parties of 3 or more. We request that balance is taken care of 24 hours prior to the date and time of your appointment. Q. Can I request a specific artist? A. Absolutely. Please call 1-866-332-2979 for a artist availability.
Q. Can I request Miguel Julio himself? Is there a extra charge? A. At this time Miguel Julio is booked for about a year out. And he may not be able to take most appointments. If you would like to request him please do. If there is availability he would be honored to be at your event. His standard charge is at a higher price point than our typical prices.
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