FAQS
Here are some common questions we get asked. If you need further assistance please call 1-866-332-2979
OUR CONTRACT IS AT THE BOTTOM OF THIS PAGE. YOU AGREE TO THESE TERMS WHEN YOU BOOK WITH OUR COMPANY.
A 20% GRATUITY IS ADDED TO ALL SERVICES.
A $25.00 Travel Fee per artist will be due in your final balance. There is no exception.
FAQS AND QUESTIONS:
How will my artist know where to find me the day of my appointment?
Our artist will reach out via text the day before your appointment. Please feel free to share your room details with them. Even if you in a hotel that will not let us up without a key. Its important to know where you are at. In case we need to call your room or dont have cell service.
Packages 2 or More?
*The Bride is at a higher rate as she will need more attention.
*We have times our services to be done in a timely manner. We will need your entire party to be there when the services start. Or a late fee will be in order.
Why is there a only ONE rate? What if I just want something simple?
There is one rate for fabulous hair and makeup. If you hair is short it will be the same price. If your hair is medium length the price is the same. If your hair is long the price is the same. We do not do little bit of this or that makeup or hair. We cannot take services for example "I want my eyes done only." Or "my hair is short." All inclusive for us means amazing services to your room. If you want "just a little service." It might be better to save us for a special occasion.
Parking Fees:
A $25.00 Travel Fee per artist will be due in your final balance. There is no exception.
Q. Tipping:
A. We add a flat 20% to your final balance for any service. This is common practice in our industry. The tip will be due on the entire balance.
Q. How much is the deposit? Is it refundable?
A. To secure any appointment with our company. A 40% deposit is required. Our online booking system will require this for booking and will take the deposit at the time the appointment is made. If you would like to pay over the phone please call 1-866-332-2979. Or we can invoice you via email. Deposits are non refundable, however they are good to use toward your services for up to one year of booking date.
INVOICES: Most of the time we do not send these as we have online booking. But if one is sent this applies.
When invoices are sent they are to be paid within 24 hours of being sent. We cannot and will not hold any appointment beyond that. Invoices are cancelled in 24 hours no exceptions.
Q. Cancellations:
A. Deposits will under no circumstance will be refunded. Including and not limited to Covid 19 reasons or any natural disaster. This is common practice for our industry. We reserve our artist for your special event. In the event of a cancellation. Our artist are now not able to work. Our company could have taken another job. And now we are not working when we could of been. Even though no one wants to pay for services they did not receive. We hope this helps in your decision.
Cancellation of a party member. We give a generous discount on parties of two or more. If someone cancels ex. "Now our appointment for 3 is now 2." We will not apply the deposit for the canceled party member to the balance owed. Also the discounted package price will be due in full under any circumstance.
Ex. "Sorry our third decided not to be in our wedding." You will still owe our company the package price for 3.
Q. Do you provide cut and color services?
No. We do not. We only do mobile dry hair styling.
Q. Do you have a location on the strip or in the Mall?
A. No we do not. Our offices are on the strip.
Q. What are the prices of your services and how long will it take?
A. All of pricing and length of services can be found at our booking link HERE.
Q. Do you come to our room? Is there a extra charge?
A. We are only a mobile hair and makeup company. We will come to your hotel room or venue to provide services. There is no additional charge for appointments on the Las Vegas strip. Anywhere 8 miles outside the Las Vegas Strip there will be a addition charge for travel.
Q. Do you do blow dry services or style wet hair?
A. No. We have found that blow dry services are done differently all over the country and world. We ask that your hair is dry for your services. If we come to your your room and you would like us to dry your hair. There is a $50.00 additional charge no exception.
Q. Is there a extra charge of I have additions (Hair extensions) in my hair?
A. No. We can style your with your additions in. They have to be real human hair for us to provide your services. If you have clip in extensions we will add them to your style for no additional charge. However they must be human hair or we will refuse to add them. Also we cannot cut or blend your clip in extensions this should be done with your own hair stylist.
Q. Can I pay for my services in advance?
A. Yes. This will require us to send a invoice. If you like to pay in full please call us at 1-866-332-2979 or fill our contact form HERE. This only applies if you booked on line or via email. If you booked on our Bookeo system (Booked online). At the bottom of your Reservation Confirmation. There is a button link. To pay your balance. Balances of parties of 3 or more. We request that balance is taken care of 24 hours prior to the date and time of your appointment.
Q. Can I request a specific artist?
A. Absolutely. Please call 1-866-332-2979 for a artist availability.
Q. Can I request Miguel Julio himself? Is there a extra charge?
A. At this time Miguel Julio is booked for about a year out. And he may not be able to take most appointments. If you would like to request him please do. If there is availability he would be honored to be at your event. His standard charge is at a higher price point than our typical prices.
(Summary, Contract you agree to below)
By clicking this statement, you agree completely to our terms.
*A 20% gratuity is added to all balances.
*You agree that deposits are nonrefundable under any circumstance. Including pandemics or any Covid 19 related issues including all cancellations due to your wedding. Deposits are good indefinitely if there is a cancellation and can be used at another time if we are available.
*The first payment is a non-refundable retainer. At a minimum, Client agrees that the retainer fee fairly compensates Vendor for committing to provide the Services and turning down other potential projects/clients.
*You agree you will not falsely file a claim with your bank that this charge is not made by you.
*You agree if you file a claim against Miguel Julio Beauty that we will be sending the monies you owe to collections.
*You agree that this charge is made by you.
*You agree if your cancellation is made within one week of your event you will owe us the balance of your services.
*You agree that Miguel Julio Beauty has a firm anti-discrimination policy. Any and all verbal and physical harassment will not be tolerated. Including comments or jokes.
*ANY AND ALL HARRASMENT WILL LEAD TO OUR ARTIST LEAVING YOUR APPPOINTMENT.
*WE (Miguel Julio Beauty) reserve the right to refuse service.
*You agree you and or your party will be on time. Or a $100.00 late fee applies. There is only a 10-minute grace period.
*You agree that no one in your party will be intoxicated by any substance including drugs and alcohol. (It is impossible to due makeup or hair in this situation.)
*Miguel Julio Beauty will use its artistic judgment when providing Services for Client, which may not include strict adherence to Client’s suggestions.
*YOUR SERVICES COVER MAKEUP FROM YOUR FOREHEAD THRU YOUR CHIN. THERE IS A UPCHARGE FOR FIXING TAN LINES, TATTOOS, OR ANY OTHER PART OF THE BODY BESIDES YOUR FACE. THIS CHARGE STARTS AT $75.00. WE MAY NOT BE ABLE TO ACCOMMODATE THIS AS WE MAY NOT HAVE TIME. PLEASE MAKE SURE WE HAVE NOTICE.
CONTRACT:
Collectively, all the above people or businesses entering this Agreement will be referred to as the "Parties."
Purpose of the Agreement
Client wishes to hire Vendor to provide services relating to Client’s special event as detailed in this Online Appointment. The vendor has agreed to provide such services according to the terms of this Agreement.
Terms
Services
Vendor shall provide Client with the following services and/or products ("Services"):
Listed in your appointment request.
Location and Delivery of Services
Location. Vendor shall deliver Services to Client at the following location(s): This will be filled in on our online booking form. It is required we know what hotel, venue, or address we are going to.
Delivery of Services.
1) Client's hair is to be dry at the time of service. Or a $50.00 dollar fee will apply. NO EXCEPTION.
2) Client face to be clean and free of makeup. Normal facial care for Client should be used.
3) Intoxicated clients will not be served. The balance will be charged and Miguel Julio Beauty service providers will leave.
4)Deposits are non-refundable. Deposits are collected for individual services. Deposits cannot be added to balance when someone in a party decides to cancel. Under any circumstance. Individual balances per person are due per person. *EX. If your party pays a deposit for 5 people and only 3 decide to do it. Your deposit paid will not be absorbed into balance due day of per person. *You agree that deposits are nonrefundable under any circumstance. Including pandemics or any Covid 19 related issues including all cancellations due to your wedding.
5)Deposits are non-refundable. However, if a cancellation is made within 7 days. Your deposit is good for one year from event date.
The vendor will provide all Services on appointment date you selected using our online booking system unless otherwise specified in this Agreement. When the provided Services are tied to the number of guests that Client expects to receive services at Client's wedding or other events, Client agrees to notify Vendor with all guests requiring hair, makeup, or other services.
Cost, Fees, and Payment
Cost. The total cost ("Total Cost") for all Services is due in full by date selected. Client shall pay the Total Cost to Vendor as follows:
In your appointment you are making.
The first payment is a non-refundable retainer. At a minimum, Client agrees that the retainer fee fairly compensates Vendor for committing to provide the Services and turning down other potential projects/clients.
Exclusivity
Exclusivity. Client understands and agrees that he or she has hired Vendor exclusive of any other service provider. In order to provide a high level of satisfaction and quality of service, no other service providers, other than an assistant or third party that Vendor hires to complete the Services outlined in this Agreement, are permitted to provide the same or similar services or products, paid or unpaid, at the locations and dates specified in this Agreement.
Intellectual Property
Copyright Ownership. In the event that any copyrighted work(s) are created as a result of the Services provided by Vendor in accordance with this Agreement, Vendor owns all copyrights in any and all work(s) it creates or produces pursuant to federal copyright law (Title 17, Chapter 2, Section 201-02 of the United States Code), whether registered or unregistered. Any and all products, whether tangible or intangible, produced or created in connection with, or in the process of fulfilling this Agreement, are expressly and solely owned by Vendor and may be used in the reasonable course of Vendor’s business.
Permitted Uses of Product(s). Vendor grants to Client a non-exclusive license of product(s) produced with and for Client for personal use only so long as Client provide Vendor with attribution each time Client uses Vendor’s property. Personal use includes, but is not limited to, use within the following contexts:
In photos on Client’s personal social media pages or profiles; or
In personal creations, such as a scrapbook or personal gift; or
In personal communications, such as a family newsletter or email or holiday card.
Artistic Release
Style. The client has spent a satisfactory amount of time reviewing Vendor’s work and has a reasonable expectation that Vendor will perform the Services in a similar manner and style unless otherwise specified in this Agreement.
Consistency. The vendor will use reasonable efforts to ensure Client's desired Services are produced in a style and manner consistent with Vendor's current portfolio and Vendor will try to incorporate any reasonable suggestion made by Client. However, Client understands and agrees that:
Every client and wedding is different, with different tastes, budgets, and needs;
Miguel Julio Beauty services are often a subjective art and Vendor has a unique vision, with an ever-evolving style and technique.
The vendor will use its artistic judgment when providing Services for Client, which may not include strict adherence to Client’s suggestions.
Although Vendor will use reasonable efforts to incorporate Client’s suggestions and desires when providing Client with the Services, Vendor shall have the final say regarding the aesthetic judgment and artistic quality of the Services.
Dissatisfaction with Vendor's aesthetic judgment or artistic ability are not valid reasons for termination of this Agreement or request of any monies returned.
Limit of Liability
Maximum Damages. Client agrees that the maximum amount of damages he or she is entitled to in any claim relating to this Agreement or Services provided in this Agreement are not to exceed the Total Cost of Services provided by Vendor.
Loss of Product. In the event that any or all product(s) are lost, such as damage to or loss of a component of the product necessary for final delivery, Vendor shall refund Client a pro-rated portion of the Total Cost based on the amount of Services that were completed/provided against the amount of Services that were agreed to be completed/provided.
Indemnification. Client agrees to indemnify, defend and hold harmless Vendor and its affiliates, employees, agents and independent contractors for any injury, property damage, liability, claim or other cause of action arising out of or related to Services and/or product(s) Vendor provides to Client.
Cancellation, Rescheduling and No-Shows
***Deposits are nonrefundable. Deposits are collected for individual services. Deposits cannot be added to balance when someone in a party decides to cancel. Under any circumstance. Individual balances per person are due per person. *EX. If your party pays a deposit for 5 people and only 3 decide to do it. Your deposit paid will not be absorbed into balance due day of per person.
***Deposits are nonrefundable. However, if a cancellation is made within 7 days. Your deposit is good for one year from event date.
***Cancellations not made within 7 days. Your card will be charged the balance of your services. Under no circumstance, a refund will be made.
Cancellation, Rescheduling of Services or No-Show Client. If Client desires to cancel Services, reschedule Services, or if it becomes impossible for Vendor to render Services due to the fault of the Client or parties related to Clients, such as failure of your event to occur or failure of one or more essential parties to your event to show up in a timely manner, Client shall provide notice to Vendor as soon as possible via the Notice provisions detailed in this Agreement. Vendor has no obligation to attempt to re-book further Services to fill the void created by Client’s cancellation, rescheduling, no-show or if it becomes impossible for Vendor to provide the Services due to the fault of Client (or parties related to Client), and Vendor will not be obligated to refund any monies Client has previously paid towards the Total Cost. The client is not relieved of any payment obligations for canceled Services, rescheduled Services, failing to show up for your event stated in this appointment, or should it become impossible for Vendor to provide the services due to the fault of Client (or parties related to Client) unless the Parties otherwise agree in writing. For instance, if Vendor is able to secure another, unrelated client for another event, then Vendor may choose, at its sole discretion, to excuse all (or a portion of) Client's outstanding balance of the Total Cost.
Impossibility:
We have a firm non refund policy. Under any event we will not be able to refund your deposit or money for services. This included natural disasters, pandemics, Covid 19 or Corona Virus reasons, cancellation of your venue ect. You will be sent to collections if your balance is not paid in full. And any deposit will not be refunded under any circumstance included in this paragraph. We will honor moneys spent on deposit for 1 year from original date. Cancellation fees are charged under any circumstance.
Severability. If any portion of this Agreement is deemed to be illegal or unenforceable, the remaining provisions of this Agreement remain in full force.
Email
Vendor's Email: [email protected]
By clicking this statement, you agree completely to our terms.
*A 20% gratuity is added to all balances.
*You agree that deposits are nonrefundable under any circumstance. Including pandemics or any Covid 19 related issues including all cancellations due to your wedding. Deposits are good indefinitely if there is a cancellation and can be used at another time if we are available.
*The first payment is a non-refundable retainer. At a minimum, Client agrees that the retainer fee fairly compensates Vendor for committing to provide the Services and turning down other potential projects/clients.
*You agree you will not falsely file a claim with your bank that this charge is not made by you.
*You agree if you file a claim against Miguel Julio Beauty that we will be sending the monies you owe to collections.
*You agree that this charge is made by you.
*You agree if your cancellation is made within one week of your event you will owe us the balance of your services.
*You agree that Miguel Julio Beauty has a firm anti-discrimination policy. Any and all verbal and physical harassment will not be tolerated. Including comments or jokes.
*ANY AND ALL HARRASMENT WILL LEAD TO OUR ARTIST LEAVING YOUR APPPOINTMENT.
*WE (Miguel Julio Beauty) reserve the right to refuse service.
*You agree you and or your party will be on time. Or a $100.00 late fee applies. There is only a 10-minute grace period.
*You agree that no one in your party will be intoxicated by any substance including drugs and alcohol. (It is impossible to due makeup or hair in this situation.)
*Miguel Julio Beauty will use its artistic judgment when providing Services for Client, which may not include strict adherence to Client’s suggestions.
*YOUR SERVICES COVER MAKEUP FROM YOUR FOREHEAD THRU YOUR CHIN. THERE IS A UPCHARGE FOR FIXING TAN LINES, TATTOOS, OR ANY OTHER PART OF THE BODY BESIDES YOUR FACE. THIS CHARGE STARTS AT $75.00. WE MAY NOT BE ABLE TO ACCOMMODATE THIS AS WE MAY NOT HAVE TIME. PLEASE MAKE SURE WE HAVE NOTICE.
CONTRACT:
Collectively, all the above people or businesses entering this Agreement will be referred to as the "Parties."
Purpose of the Agreement
Client wishes to hire Vendor to provide services relating to Client’s special event as detailed in this Online Appointment. The vendor has agreed to provide such services according to the terms of this Agreement.
Terms
Services
Vendor shall provide Client with the following services and/or products ("Services"):
Listed in your appointment request.
Location and Delivery of Services
Location. Vendor shall deliver Services to Client at the following location(s): This will be filled in on our online booking form. It is required we know what hotel, venue, or address we are going to.
Delivery of Services.
1) Client's hair is to be dry at the time of service. Or a $50.00 dollar fee will apply. NO EXCEPTION.
2) Client face to be clean and free of makeup. Normal facial care for Client should be used.
3) Intoxicated clients will not be served. The balance will be charged and Miguel Julio Beauty service providers will leave.
4)Deposits are non-refundable. Deposits are collected for individual services. Deposits cannot be added to balance when someone in a party decides to cancel. Under any circumstance. Individual balances per person are due per person. *EX. If your party pays a deposit for 5 people and only 3 decide to do it. Your deposit paid will not be absorbed into balance due day of per person. *You agree that deposits are nonrefundable under any circumstance. Including pandemics or any Covid 19 related issues including all cancellations due to your wedding.
5)Deposits are non-refundable. However, if a cancellation is made within 7 days. Your deposit is good for one year from event date.
The vendor will provide all Services on appointment date you selected using our online booking system unless otherwise specified in this Agreement. When the provided Services are tied to the number of guests that Client expects to receive services at Client's wedding or other events, Client agrees to notify Vendor with all guests requiring hair, makeup, or other services.
Cost, Fees, and Payment
Cost. The total cost ("Total Cost") for all Services is due in full by date selected. Client shall pay the Total Cost to Vendor as follows:
In your appointment you are making.
The first payment is a non-refundable retainer. At a minimum, Client agrees that the retainer fee fairly compensates Vendor for committing to provide the Services and turning down other potential projects/clients.
Exclusivity
Exclusivity. Client understands and agrees that he or she has hired Vendor exclusive of any other service provider. In order to provide a high level of satisfaction and quality of service, no other service providers, other than an assistant or third party that Vendor hires to complete the Services outlined in this Agreement, are permitted to provide the same or similar services or products, paid or unpaid, at the locations and dates specified in this Agreement.
Intellectual Property
Copyright Ownership. In the event that any copyrighted work(s) are created as a result of the Services provided by Vendor in accordance with this Agreement, Vendor owns all copyrights in any and all work(s) it creates or produces pursuant to federal copyright law (Title 17, Chapter 2, Section 201-02 of the United States Code), whether registered or unregistered. Any and all products, whether tangible or intangible, produced or created in connection with, or in the process of fulfilling this Agreement, are expressly and solely owned by Vendor and may be used in the reasonable course of Vendor’s business.
Permitted Uses of Product(s). Vendor grants to Client a non-exclusive license of product(s) produced with and for Client for personal use only so long as Client provide Vendor with attribution each time Client uses Vendor’s property. Personal use includes, but is not limited to, use within the following contexts:
In photos on Client’s personal social media pages or profiles; or
In personal creations, such as a scrapbook or personal gift; or
In personal communications, such as a family newsletter or email or holiday card.
Artistic Release
Style. The client has spent a satisfactory amount of time reviewing Vendor’s work and has a reasonable expectation that Vendor will perform the Services in a similar manner and style unless otherwise specified in this Agreement.
Consistency. The vendor will use reasonable efforts to ensure Client's desired Services are produced in a style and manner consistent with Vendor's current portfolio and Vendor will try to incorporate any reasonable suggestion made by Client. However, Client understands and agrees that:
Every client and wedding is different, with different tastes, budgets, and needs;
Miguel Julio Beauty services are often a subjective art and Vendor has a unique vision, with an ever-evolving style and technique.
The vendor will use its artistic judgment when providing Services for Client, which may not include strict adherence to Client’s suggestions.
Although Vendor will use reasonable efforts to incorporate Client’s suggestions and desires when providing Client with the Services, Vendor shall have the final say regarding the aesthetic judgment and artistic quality of the Services.
Dissatisfaction with Vendor's aesthetic judgment or artistic ability are not valid reasons for termination of this Agreement or request of any monies returned.
Limit of Liability
Maximum Damages. Client agrees that the maximum amount of damages he or she is entitled to in any claim relating to this Agreement or Services provided in this Agreement are not to exceed the Total Cost of Services provided by Vendor.
Loss of Product. In the event that any or all product(s) are lost, such as damage to or loss of a component of the product necessary for final delivery, Vendor shall refund Client a pro-rated portion of the Total Cost based on the amount of Services that were completed/provided against the amount of Services that were agreed to be completed/provided.
Indemnification. Client agrees to indemnify, defend and hold harmless Vendor and its affiliates, employees, agents and independent contractors for any injury, property damage, liability, claim or other cause of action arising out of or related to Services and/or product(s) Vendor provides to Client.
Cancellation, Rescheduling and No-Shows
***Deposits are nonrefundable. Deposits are collected for individual services. Deposits cannot be added to balance when someone in a party decides to cancel. Under any circumstance. Individual balances per person are due per person. *EX. If your party pays a deposit for 5 people and only 3 decide to do it. Your deposit paid will not be absorbed into balance due day of per person.
***Deposits are nonrefundable. However, if a cancellation is made within 7 days. Your deposit is good for one year from event date.
***Cancellations not made within 7 days. Your card will be charged the balance of your services. Under no circumstance, a refund will be made.
Cancellation, Rescheduling of Services or No-Show Client. If Client desires to cancel Services, reschedule Services, or if it becomes impossible for Vendor to render Services due to the fault of the Client or parties related to Clients, such as failure of your event to occur or failure of one or more essential parties to your event to show up in a timely manner, Client shall provide notice to Vendor as soon as possible via the Notice provisions detailed in this Agreement. Vendor has no obligation to attempt to re-book further Services to fill the void created by Client’s cancellation, rescheduling, no-show or if it becomes impossible for Vendor to provide the Services due to the fault of Client (or parties related to Client), and Vendor will not be obligated to refund any monies Client has previously paid towards the Total Cost. The client is not relieved of any payment obligations for canceled Services, rescheduled Services, failing to show up for your event stated in this appointment, or should it become impossible for Vendor to provide the services due to the fault of Client (or parties related to Client) unless the Parties otherwise agree in writing. For instance, if Vendor is able to secure another, unrelated client for another event, then Vendor may choose, at its sole discretion, to excuse all (or a portion of) Client's outstanding balance of the Total Cost.
Impossibility:
We have a firm non refund policy. Under any event we will not be able to refund your deposit or money for services. This included natural disasters, pandemics, Covid 19 or Corona Virus reasons, cancellation of your venue ect. You will be sent to collections if your balance is not paid in full. And any deposit will not be refunded under any circumstance included in this paragraph. We will honor moneys spent on deposit for 1 year from original date. Cancellation fees are charged under any circumstance.
Severability. If any portion of this Agreement is deemed to be illegal or unenforceable, the remaining provisions of this Agreement remain in full force.
Vendor's Email: [email protected]